Just your smartphone with WhatsApp installed and your valid prescription ready as a photo. The entire process takes under 5 minutes.
1
Open WhatsApp & say "Hi"
👋
Open WhatsApp on your phone and start a chat with the Hepacare360 number provided to you. Simply type Hi and send it to begin.
💬 WhatsApp Chat
Hi 14:22 ✓✓
Hepacare360
Please choose your preferred language
🇬🇧 English🇮🇳 हिंदी14:23
2
Choose your preferred language
🌐
Hepacare360 will greet you and ask for your language preference. Tap English or हिंदी depending on what you are comfortable with.
English 14:23 ✓✓
Hepacare360
Please choose your preferred language
🇬🇧 English ✓🇮🇳 हिंदी14:23
3
Read & accept the privacy policy
🔒
⚠️ Action required
Hepacare360 will share its AI & Privacy notice. Read it carefully, then tap I consent to proceed.
🛡️ What the privacy notice says:
This app uses Sovereign AI. Your data is processed and stored exclusively in India and never leaves the country. You can review the full privacy policy before consenting.
Hepacare360
AI & Privacy: This app uses Sovereign AI. My data is processed and stored exclusively in India and never leaves the country.
📄 Check full privacy policy✅ I consent❌ I do not consent14:23
I consent 14:23 ✓✓
💡 Tip: You can tap "Check full privacy policy" to read everything before consenting.
4
Upload your prescription photo
📋
📷 Photo required
The system will now ask for a clear image of your valid prescription. Take a photo using your phone camera and send it directly in this WhatsApp chat.
💬 WhatsApp Chat
Hepacare360
To process your request, Please provide a clear image of your valid prescription.
METHOD: Upload photo via this chat.
10:45
10:45 ✓✓
Hepacare360
📸 Got your prescription image! Processing...
If you have more pages, send them now. I'll notify you in a few seconds once I've extracted all the details.
10:45
💡Make sure the prescription is flat, well-lit and fully visible in the photo. Blurry or cropped images may delay processing.
5
Review & confirm your medications
✅
Once your prescription is processed (can take up to 60 seconds), Hepacare360 will display your extracted medication details. Review them and tap the confirmation link if everything looks correct.
Hepacare360
✅ We've successfully extracted your prescription details!
Please review and confirm your medications:
If everything looks correct, click 'Confirm & Save' to start receiving reminders within 24 hours.
🔗 Submit details14:24
⚠️Always double-check the medication names and dosages match your physical prescription before confirming.
6
Account activation confirmed!
🎉
Your prescription details have been saved. You'll receive a confirmation message and your account will be activated within 24 hours.
Hepacare360
✅ Your prescription details have been saved successfully.
Your account will be activated within 24 hours.
Get ready to receive timely reminders! ⏰
14:25
🎯 You're registered! Reminders will begin once your care team sets your dose schedule.
7
Access your Patient Portal
🖥️
Your care team will send a note to confirm your enrolment. You can also visit the Patient Portal at hepacare360.saarathihealthcare.com to explore your programme features.
🖥️ Your Patient Portal Dashboard
📅Once your care team sets up your dose schedule, you'll start receiving daily injection reminders on WhatsApp automatically.